Resolutions: Motives and Evolution
- Barbara Lavia
Owned by Barbara Lavia
Last updated: Nov 19, 2023
Reasons for Resolution
Reasons declared at the close of the query, accumulated over time.
Evolution of the Reasons for Resolution
This graph shows, ordered by quantity, the resolution reasons assigned by the CS agent at the close of the query.
The reasons for resolution can be defined according to the client's taste and needs.
To learn how to create new reasons for resolution, see the guide:
, multiple selections available,