Motivos de Resolución
Motivos declarados al cierre de la consulta, acumulados a lo largo del tiempo.
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Evolución Motivos de Resolución
Este gráfico muestra, ordenándolos por cantidad, los motivos de resolución asignados por el agente del CS al cierre de la consulta.
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Para conocer cómo crear nuevos motivos de resolución, consulta la guía:
Customer Service: ¿Qué es y para qué sirve?
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