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Reasons for Resolution

Reasons declared at the close of the query, accumulated over time.

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Evolution of the Reasons for Resolution

This graph shows, ordered by quantity, the resolution reasons assigned by the CS agent at the close of the query.

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Info

Los motivos de resolución pueden ser definidos a gusto y necesidad del cliente.

Para conocer cómo crear nuevos motivos de resolución, consulta la guía:

The reasons for resolution can be defined according to the client's taste and needs.

To learn how to create new reasons for resolution, see the guide:

EN_Customer Service: ¿Qué es y para qué sirve?