When the chatbot asks users for data, they are saved in a Lead.
In general, the goal of this step is to obtain a series of data about the person and gives the possibility of
tracking something in the bot's browsing experience.
This data is usually captured when the user goes through a certain funnel.
These leads can be stored in:
✅ An API
✅ A CRM (Hubspot, Freshsales, etc.)
✅ Google Spreadsheets
✅Microsoft Sharepoint
We implemented the possibility of saving the data we obtain through the chatbotbot (leads) in a spreadsheet, allowing quick accessibility to it.
To find out more click on the following link 👉EN_Guías para crear planillas