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When we talk about services, we refer to integrations with other applications or software that offer some type of service that the bot could not perform on its own or to expand the value offered by our tools.

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titleCustomer service

Customer service

It allows the interaction of an operator with the end user by managing queries generated from the bot to resolve doubts and problems instantly.

You can see more about the Customer Service module in the following guide

👉 Customer Service: What is it, and what is it for?

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titleGoogle BigQuery

Google BigQuery

It allows you to collect information while using the bot, complete questions, answer surveys, and more, for later analysis.

You can see more information in the following link:

https://cloud.google.com/bigquery/  

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titleGoogle DataStudio

Google DataStudio

It allows you to develop visual reports, in addition to existing ones, based on the information collected by the bot.

You can see more information in the following link: https://datastudio.google.com/u/0/

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titleGoogle Cloud Vision

Google Cloud Vision

Advanced analysis of your images with pre-trained or custom models.

You can see more information in the following link: https://cloud.google.com/vision/  

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titleGoogle Geocoding

Google Geocoding

Allows the chatbot to convert addresses written in text to their corresponding Latitude/Longitude, and vice versa.

For more information, click here👉 Chat-Tonic Manager - Login

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titleCustom integration

Custom integration

It allows us to integrate with APIs provided by the client, such as information about and for the people who use the bot, quotes, payments, leads, etc.

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If you have your own APIs that can improve the experience of those who use the bot, contact us so we can analyze this integration.

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titleHubspot

Hubspot

It allows the generation of leads as if they had completed the information in a web form, using the bot's AI tools.

When users interact with your chatbot and provide their contact information, it will automatically be transferred to your Hubspot account.

By integrating Hubspot and your chatbot, leads can be automatically referred to the ideal department, whether sales, after-sales or customer service.

In short, by linking the virtual assistant together with your CRM system, you can forget about copying and pasting information by hand.

You can see more information in the following link:

https://www.hubspot.com/  

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titleMicrosoft Dynamics

Microsoft Dynamics

It allows the generation of cases on the platform, for the management and control of queries generated from the bot.

You can see more information in the following link:

https://dynamics.microsoft.com/en-us/  

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titleDebmedia

Debmedia

It offers solutions to improve the customer experience: Online appointment system, digital signage, virtual service system, and satisfaction surveys.

Debmedia has an Online Appointment System/Shift System where your client requests an appointment online, and it is automatically scheduled in your shift system. In this way, the flow of customers arriving at your branches through online appointments is normalized, avoiding work peaks and improving the quality of service.

Learn more in the following links:
https://debmedia.com/
https://debmedia.com/citasonline/

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titleAmazon Rekognition

Amazon Rekognition

Facial recognition, image, and video analysis tools.

You can see more information in the following link:

https://aws.amazon.com/es/rekognition/

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titleAzure Custom Vision

Azure Custom Vision

Image analysis with artificial vision. Applies tags to images based on their visual characteristics.

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titleMercado Pago

Mercado Pago

Pay, collect, and resolve your finances from the chatbot.

You can see more information here 👉  MercadoPago

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titleJumio

Jumio

Offers card and ID scanning and validation products for mobile and web transactions.

You can see more information in the following link:

https://www.jumio.com/

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titleSpeech-to-text

Speech-to-text

Converts audio sent by a user to text.

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Ask us about this integration!

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