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It is ideal that the WebChat logo reflects your brand so that your customers know that they are communicating with you.

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Tip

Regarding the font, you can share the image/s that you want us to apply to your chatbot on your Trello board. In the Personalization & Review list, find the WebChat Customization card and attach the files there.

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Types of Bots

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titleMinimized button

Minimized button

You can select a specific avatar image for when the bot is minimized on your website. The specifications of this image are:

  • Format: Square with margin to be cut in a circular format.

  • File type: .png, .jpg, or .pdf (ideally with a transparent background)

  • Minimum size: 200x200px

Image RemovedImage Added
Expand
titleExpanded button

Expanded button

You can choose an avatar image for when the bot is deployed. The image specifications are:

  • Format: Square or rectangular.

  • File type: .png, .jpg, or .pdf (ideally with a transparent background)

  • Minimum size: 200x200px

Image RemovedImage Added