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Conversations and messages
Leads
Checkpoints
Admin Users
Chatbot setup, AI, and the entirety of the chatbot experience
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Conversations and messages that Chat-Tonic receives or sends is done typically through public chat platforms, such as WhatsApp, Facebook Messenger, Instagram, Telegram, Slack, and additionally its own private Web Chat-Tonic platform. In all cases of public platforms, the maximum security of the data is given by what each of these platforms offers. That is, any vulnerability, data leak, or improper storage of information will be their responsibility.
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Penetration Tests
Not performed at the moment
Vulnerabilities check
Performed 24/7 and alerted via our Datadog monitoring system
Encryption, HTTPS and Content
The web application is accessible exclusively through HTTPS. Even if the user manually edits the URL to start with http: //, it won't work or it will redirect to https: //.
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