El Manager cuenta con una sección de Reportes. Aquí se contienen todos los datos estadísticos y compilables del The Manager has a Reports section. This contains all the statistical and compilable data of the bot.
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Todos estos datos podrán filtrarse según el timeframe seleccionado. |
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All this data can be filtered according to the selected timeframe. |
For all the examples that we will see in this guide, the timeframe is set to "Last 6 months", as it is an interesting parameter to analyze the evolution of these values over time.
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| title | Métricas de usoUsage Metrics |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/22549299372257390049/Eficiencia+del+BotBot+Efficiency |
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| title | Eficiencia del botBot efficiency |
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| textColorPalette | Recently used |
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| title | Eficiencia de AI efficiency |
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| filterSpace | false |
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| link | |
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| destination | confluencePage |
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| textColorPalette | Recently used |
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| title | NPS Metrics |
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| color | #FA5F4E |
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| filterSpace | false |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/22555197712257390254/CSAT+Metrics |
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| destination | confluencePage |
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| textColorPalette | Recently used |
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| title | Métricas NPSCSAT Metrics |
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| textColor | #FFFFFF |
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| target | false |
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| layout | Simple |
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| selectedUrl | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/22555197712257390254/CSAT+Metrics |
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| backgroundColorPalette | Default |
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| externalUrl | |
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| color | #FA5F4E |
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| filterSpace | false |
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| destination | confluencePage |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2255847425/2257390301/Metrics+Operators |
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| destination | confluencePage |
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| textColorPalette | Recently used |
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| title | Métricas CSATMetrics Operators |
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| textColor | #FFFFFF |
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| target | false |
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| layout | Simple |
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| color | #FA5F4E |
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| filterSpace | false |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/22559457362257390323 |
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| destination | confluencePage |
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| textColorPalette | Recently used |
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| title | Métricas Operadores"Unhandled" |
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| target | false |
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| direction | horizontal |
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| destination | confluencePage |
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| type | standard |
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| title | Go back to Main Menu |
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| textColor | #05C6E0 |
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| url | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2257389935/Reports |
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| title | Next |
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| url | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2257390007/Usage+Metrics |
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