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The reasons for resolution are the possible endings that a query may have when it ends.

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Info

The reasons for resolution are personalized and respond to the needs of each care model.

How to create reasons for resolution?

To create a resolution reason, click the "+ Resolution reason" button.

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A new window will open in which you must confirm that you want to delete that reason. To confirm and permanently delete the option, click "Delete" and that's it!

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