El Manager cuenta con una sección de Reportes. Aquí se contienen todos los datos estadísticos y compilables del The Manager has a Reports section. This contains all the statistical and compilable data of the bot.
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Todos estos datos podrán filtrarse según el timeframe seleccionado. |
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All this data can be filtered according to the selected timeframe. |
For all the examples that we will see in this guide, the timeframe is set to "Last 6 months", as it is an interesting parameter to analyze the evolution of these values over time.
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| title | Métricas de usoUsage Metrics |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2254929937/Eficiencia+del+Bot |
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| title | Eficiencia del botBot efficiency |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2254962702/Eficiencia+de+AI |
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| title | Eficiencia de AI efficiency |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2255519771 |
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| textColorPalette | Recently used |
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| title | Métricas NPS Metrics |
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| color | #FA5F4E |
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| destination | confluencePage |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2255847425 |
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| textColorPalette | Recently used |
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| title | Métricas CSAT Metrics |
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| target | false |
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| layout | Simple |
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| selectedUrl | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2255847425 |
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| backgroundColorPalette | Default |
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| externalUrl | |
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| color | #FA5F4E |
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| filterSpace | false |
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| destination | confluencePage |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2255945736 |
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| textColorPalette | Recently used |
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| title | Métricas OperadoresMetrics Operators |
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| textColor | #FFFFFF |
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| target | false |
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| layout | Simple |
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| selectedUrl | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2255945736 |
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| backgroundColorPalette | Default |
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| color | #FA5F4E |
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| filterSpace | false |
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| destination | confluencePage |
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| link | https://mobile-tonic.atlassian.net/wiki/spaces/CKB/pages/2255585295 |
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| textColorPalette | Recently used |
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| title | No entiendo"I don't understand" |
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